Bridge utilization
Financial recovery
Booking status mix
NRA projects at a glance
Current process preserved: HOLDs mirror the existing Nextcloud calendar practice. Change status using the dropdown in each row to advance through the workflow.
Revenue by category
Invoice & AR status
Deposit & payment summary
Commercial workflow principle: When a customer/project booking is confirmed or likely to proceed, the system flags the Senior Manager to coordinate the contract/SOW/quote and involve finance before delivery.
Contract / SOW trigger workflow
TriggerSystem actionOwner
HOLD → Confirmed / LockedFlag Contract/SOW Required for customer/project workSenior Manager
Customer likely to proceedPrompt preparation of quote, Schedule A, SOW or service agreementSenior Manager
Billable booking confirmedFlag Finance Handoff Required and request customer finance contactSenior Manager
Deposit/upfront payment neededFinance confirms billing details, PO requirements, tax treatment and payment methodFinance
Deposit receivedStatus moves to Confirmed - Deposit ReceivedFinance + Senior Manager
Session closed outDashboard marks booking Invoice-readyPSTAR staff + Finance
Recommended cash-cycle controls
ControlRecommended setting
Upfront deposit30% due on receipt before final confirmation
Balance70% invoiced after delivery, due within 30 days
Late-payment penaltyStandard interest/penalty clause where appropriate
CancellationTiered terms based on notice period and costs incurred
Discount controlDocumented rationale and approval required
Finance introductionSenior Manager introduces finance contacts before delivery
Billable bookings requiring action
Phase 1 QR scope: QR is an administrative check-in control only. It does not unlock or control the Kongsberg simulator. Unscanned sessions can still proceed under the current staff-controlled process but are flagged for manual confirmation.
Session QR pass

QR workflow scenarios
ScenarioDashboard resultRequired action
Approved user scans QRChecked in / session start recordedNormal delivery and closeout
Approved user does not scanException — approved but not checked inStaff manually confirms use
Session not closed outCompleted usage not confirmedStaff completes closeout before finance action
Billable session closed outInvoice-readyFinance reviews and issues invoice
Future enhancement: Direct QR integration with Kongsberg simulator login or lock/unlock requires Kongsberg feasibility review, cybersecurity/privacy assessment and Management Committee approval.
Feedback questions
QuestionDashboard metric
Was the booking and communication process clear?Customer journey
Was the simulator prepared and ready?Operational readiness
Were the objectives achieved?Delivery quality
Would you use PSTAR again?Repeat intent
What should improve?PDCA action log
Feedback log
Users & permissions